5 Steps to Getting Started

For an easy start to your hosting, here are 5 essential steps to follow.

1. Your Domain Name

	If 2Macs registered your domain name: Log in to your Domain Name Control Panel and check your contact information. This is public information and it is very important that the email address listed is accurate and active. This is how you are notified of renewals.

	If 2Macs did not register your domain name: You must change your DNS settings with your registrar prior to your domain name working on our servers. After making the change to our DNS servers, you should allow up to 5 days for your domain name to begin to point to our servers. You will know it is pointed when you can type www.your-domain.com/webmail and it forwards you to our Webmail Login page.

	Need help updating your DNS information? Contact Support Here or Submit a ticket through your control panel.

	Don't Lose it! Check your renewal date on your domain name.

2. Your "Instant Access" web site address:

	Prior to your domain name being registered or pointed to our servers, you can view your web site using the Instant Access Domain Alias address. You should have received this address in your welcome email. It will look something like http://d67218.u23.2macswebdesign.com/

	You can also find it by logging in to your Control Panel, then click on WEB OPTIONS button, then at the bottom of the next page look for Instant Access Domain Alias, Click on the to view the website. You may also upload files to this web site address. You don't need to do anything with this address for now, but just be aware that you can use it later after you have uploaded your files or built your web pages.

Email:

Prior to your domain name being active, be sure you have setup Email Accounts if you intend to use the email with your domain name.

4. Build and Upload your web site:

Already created your web site? Then publish your web site to our servers. (Coming soon)You can do this prior to the Domain Name being active or pointed to us.

Looking for options to create your web site?

	SiteStudio: requires no extra software and includes pre-made templates. To use, log in to your Control Panel and click the SiteStudio button.
	Microsoft FrontPage: This is an easy to use software that allows you to create and publish your web site and make ongoing changes. It can be purchased from any retail store offering computer software. Also see: how to use FrontPage.
	See this page which describes other HTML Editors you may use (Coming Soon)

Billing: Remember that your hosting account is NOT automatic billing. We will make every attempt to send you billing reminders 30 days prior to the renewal, 15 days prior and on the day of the renewal. It is your obligation to make sure your plan does not expire.

Keep your billing email address current. To change it, log in to your Control Panel using the link at the top of this screen, then click Billing on the left side and Billing Profile.
Also: Update your off site email and billing info to our Support Department Here

Keep your domain name email address current. This is separate from your hosting contact information. Don't lose that domain name! Whether it's registered with us or another company, always keep it active because that is where renewal notices are sent. Domain registration is separate from hosting.
Also: Update your off site email and billing info to our Support Department Here

Help us help you! Make sure we know your current information!

Support Home | FAQ's | Contact Us